Frequently Asked Questions about Money Transfer to Cuba

With Fonmoney, you can send money to Cuba quickly, easily, and safely. Currently, there are two options available for you:
a bank transfer to an account in Cuba at the banks
BPA (Bancos populares de ahorro),
BANDEC, and
Banco Metropolitano.
Recharge an MLC credit card at the banks
BANDEC,
BPA, and Banco Metropolitano.
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Fonmoney is pleased to offer you the opportunity to make your money transfer to Cuba in euros, British pounds, US dollars (USD), Chilean pesos (CLP), Polish złoty (PLN), and Mexican pesos (MXN). Additionally, we provide you with the option to pay in all currencies of the EEA (Bulgarian lev, Danish krone, Icelandic króna, Norwegian krone, Romanian leu, Swedish krona, Swiss franc, Czech koruna, Hungarian forint). Your recipient will receive the money in MLC according to the transfer method you choose.

Yes, it is possible to send money to Cuba in MLC.

You can use Fonmoney over the weekend, our customer service is also available to you by e-mail at [email protected]. However please keep in mind that because banks and partnering financial Institutions in Cuba only work during the weekdays, any transfer carried out by Fonmoney will not processed until the next working day.

Yes! Fonmoney is safe and reliable. We are an authorized payment institution. This means that both your data and your money are fully secure with us. Your money transfer to Cuba is 100% guaranteed!

Fonmoney understands your concerns regarding the security of your money transfers to Cuba. We are committed to ensuring that your money arrives safely and reliably.

1. Reliable Partnerships: We collaborate with established financial service providers to ensure that your transfers are conducted securely.
2. Transparency: We provide transparent information about our services and fees so you know exactly what to expect.
3. Secure Transfers: Our platform utilizes secure encryption technologies to ensure that your transactions are protected.
4. 100% Money-Back Guarantee: We offer a 100% money-back guarantee in case your transfer is unsuccessful for any reason.
5. Customer Service: Our dedicated customer service team is available at all times to answer your questions and assist you with any concerns.

With Fonmoney, you can rest assured that your money will arrive safely and reliably in Cuba.

For individuals from the USA who either hail from Florida or are currently residing in Florida and wish to send money to Cuba using Fonmoney Cuba, the recipients must be defined as "close relatives" of the sender. For money transfers with Fonmoney Cuba, "close relatives" are defined as: Individuals who are related to the sender by blood, marriage, or adoption and are not more than three generations removed from the sender or a common ancestor of the sender. This includes direct relatives such as children, siblings, parents, and grandparents, as well as more distant relatives such as aunts, uncles, cousins, and half-siblings. Relationship can be within the sender's own family or through marriage or adoption in the family of the sender's partner.

You would like to send money to Cuba? Excellent! We simply aim to get to know you a little better. Depending on the amount sent, we are obligated, according to our license, to verify your identity by checking your documents. For this, we require from you:
- a photo ID and
- a selfie.

Yes. With Fonmoney you can send money online also by using your mobile phone or tablet. Our web page is optimized also for the mobile use so that you can easily proceed with your money transfers.

What do I need for a money transfer to Cuba?

To initiate a money transfer to Cuba, you will need the following:

• Be at least 18 years old.
• Reside in the EU, UK, Chile, or Mexico. We also allow transfers from the USA, as long as you either reside in Florida or indicate that you are currently in Florida.
• The recipient's data in Cuba.
• An ID for verification purposes.

You can send money to Cuba from the US if you live in Florida or are located in Florida, as well as from Europe, the UK, Canada, Chile, or Mexico. Here is a list of all the countries from which you can send money to Cuba

In order to guarantee the effective and secure arrival of your money transfer to Cuba Fonmoney is obliged to ask you to provide a declaration of consent which necessary for the proper processing of the transaction. To send money to Cuba you must confirm that:

- That the beneficiary is not a member of the Communist Party of Cuba.
- That the beneficiary is not Restricted (Military) Official of the Government of Cuba.
- That the transfer of money is not related to the migration of the beneficiary or sent for migration purposes.

Yes. Current limits for money remittance of Cuba allow you to send your recipient up to 10.000 MLC in a time period of one month. If you exceed the limit, we recommend you to contact [email protected]. Our customer support is happy to assist you.

Yes, you can also transfer money to a bank account in Cuba.

At Fonmoney, we always provide you with the most current exchange rate to MLC. However, since we collaborate with various financial institutions in Cuba to offer you the money transfer service to Cuba, our exchange rate may differ from others. Nevertheless, there is currently no cheaper way to send money to Cuba than with Fonmoney. We assure you that our team offers you the most advantageous exchange rate for you every day.

If your recipient owns a bank account you can easily transfer money to Cuba.

1. Choose the option to transfer money to Cuba.
2. Create a new Fonmoney personal account or sign in if you already have one.
3. Fill in the personal data and bank information of your recipient.
4. Choose the payment method.
Your money will be transferred as soon as your payment has gone through.

As soon as you have completed your transfer and we have received your payment, it will take 5 to 7 working days for your money to reach the Cuban bank account.

Cuban bank accounts have a transfer limit of 10,000 MLC every 30 days. This means that your Cuban recipient cannot receive more than 10,000 MLC from you within a 30-day period.

For Florida, there is a daily limit of $1,000 per customer.