Frequently asked questions

What is Fonmoney?

Fonmoney is an online service that allows you to conveniently and easily transfer money to different countries. Fonmoney allows you to directly transfer money to a bank account, saving up to 90% of transaction fees compared to other financial institutions.

With Fonmoney you can also send mobile phone credit worldwide.

Is Fonmoney is a secure website?

Your money and your personal data are 100% secure. The website has a SSL certification, which guarantees that your data will be handled discreetly and in confidence and will not be passed on to third parties.

How is Fonmoney licensed and regulated?

Remitance UK
Transpaygo Limited (Fonmoney) is a payment institution (or payment provider) authorized by the Financial Conduct Authority (FCA) with the reference number: FRN 722528.

Transpaygo Limited (Fonmoney) is regulated by British Financial Services, HMRC, as Money Service Business under license number: 12579512.

Remitance EU
The financial service is provided by Easy Payment and Finance, EP, S.A., with its registered office at Calle Gran Vía 51, 6ºC - 28013 - Madrid. Easy Payment and Finance, EP, S.A., is registered with the Bank of Spain with reference number 6849, a Spanish licensed financial institution regulated by the Bank of Spain.

The technical service is provided by Transpaygo Limited, located at 17 Heathmans Road, London, SW6 4TJ, UK.

What does FCA mean?

FCA (Financial Conduct Authority) ist die britische Finanzbehörde, unter deren Aufsicht Fonmoney als Geldtransferunternehmen zugelassen ist. Lizenznummer FRN 722528.

Where can I find reviews about Fonmoney?

You can find customer reviews on the Trustpilot Portal.

If you are using our services (online money transfers or online mobile top-ups), we would be happy if you reviewed us. Your opinion and experiences matter to us!

Who do I contact if I need help?

Do you have questions about your transactions, or require additional information about our services? If you do, just ask our Customer Support at [email protected]! We are happy to answer any questions that may come up.

Do you want to send money to Cuba?

For more information click here.

Any more questions about transferring money with Fonmoney?

Learn more about money transfer with Fonmoney here.

Any more questions about mobile top-ups with Fonmoney?

Learn more about top-ups with Fonmoney here.