We are sorry, but your payment could not be processed. This happens sometimes, here are some reasons why:

Credit Card Payment:
  • Your card issuer may have refused the payment due to:
  • Card details such as the card number, name or CVC were entered incorrectly.
  • You have insufficient funds on your debit or prepaid credit card
  • You have been inactive for too long during the payment process
  • Your card issuer might have blocked your card for fraud protection reasons
or you triggered one of our automated mechanisms to prevent fraudulent use:
  • Too many failed payments blocked your credit card
  • You tried different credit cards on the same computer
  • The transfer limit of your card has been reached

The automated Fonmoney actions will prevail for 24 hours

Paysafecard Payment:
  • The 16 digit code was entered incorrectly
  • You have insufficient funds on your Paysafecard

 

Sofort Banking Payment:
  • You cancelled the transaction
  • You were inactive for too long during the payment process
  • Your bank access and verification details were incorrect